Solar Lift Pro respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and protect personal information when you visit www.solarliftpro.ie , contact us, or submit an enquiry through our advertising and lead-generation forms, including forms provided through Facebook and Instagram.
1. Information We Collect
We may collect personal information that you voluntarily provide to us, including:
- Your full name
- Email address
- Telephone number
- Company or business name
- Information about your solar installation business
- Information about your interest in purchasing Solar Lift Pro
- Any other information you provide when contacting us
We may also receive technical information when you use our website, such as your IP address, browser type, device information and website usage information, where applicable.
2. Facebook and Instagram Lead Forms
If you submit an enquiry through a Solar Lift Pro advertisement or lead form on Facebook or Instagram, Meta may provide us with the information you submit through that form.
We use this information to respond to your enquiry, provide requested product information, pricing and specifications, discuss availability and delivery, and follow up regarding your interest in Solar Lift Pro.
Meta processes information in accordance with its own privacy policies. Solar Lift Pro is responsible for how we subsequently use the personal information we receive from your enquiry.
3. How We Use Your Information
We may use your personal information to:
- Respond to enquiries and requests for information
- Provide quotations, pricing and product specifications
- Contact you about Solar Lift Pro products you have expressed an interest in
- Process and administer orders
- Provide customer service and after-sales support
- Maintain appropriate business and transaction records
- Improve our website, products and services
- Comply with applicable legal, tax and regulatory requirements
We will only send electronic direct marketing where we have an appropriate lawful basis to do so, including consent where required. You can opt out of marketing communications at any time.
4. Legal Basis for Processing
Depending on the circumstances, we process personal information where:
- It is necessary to respond to your request or take steps before entering into a contract with you
- It is necessary to perform a contract with you
- We have a legitimate business interest in handling enquiries and operating our business, provided your rights and interests do not override those interests
- You have given consent where consent is required
- Processing is necessary to comply with a legal obligation
5. Sharing Your Information
We do not sell your personal information.
We may share personal information with service providers that help us operate our business, website, communications, advertising, IT systems, order fulfilment or customer services. Information may also be disclosed where required by law or to establish, exercise or defend legal claims.
Where third-party service providers process personal information on our behalf, we take reasonable steps to ensure appropriate data-protection safeguards are in place.
6. International Transfers
Some service providers we use, including technology and advertising providers, may process personal information outside Ireland, the European Economic Area or the United Kingdom.
Where required, appropriate safeguards will be used for international transfers of personal information in accordance with applicable data-protection law.
7. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including responding to enquiries, maintaining customer and business records, and satisfying legal, accounting and tax requirements.
Information that is no longer required will be deleted or anonymised where appropriate.
8. Your Data Protection Rights
Depending on applicable law and your circumstances, you may have rights including the right to:
- Request access to your personal information
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing
- Request transfer of your information where applicable
- Withdraw consent where processing is based on consent
To exercise your rights, contact us using the details below.
If you are in Ireland or elsewhere in the EEA, you may also have the right to lodge a complaint with the relevant supervisory authority, including Ireland's Data Protection Commission.
If you are in the United Kingdom, you may have the right to lodge a complaint with the Information Commissioner's Office (ICO).
9. Cookies and Website Technologies
Our website may use cookies and similar technologies for essential website functionality, analytics and advertising. Where required by law, non-essential cookies will only be used after obtaining the appropriate consent.
Please refer to any cookie notice displayed on our website for further information about the cookies and technologies in use.
10. Security
We take reasonable technical and organisational measures designed to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our services, business practices or legal requirements. The latest version will be published on this page with the date of the most recent update.
12. Contact Us
If you have questions about this Privacy Policy or how your personal information is handled, please contact: